TERMS AND CONDITIONS

LAST UPDATED: July/20/2021

Welcome to the infusewine.com terms and conditions (‘Terms and Conditions’) govern the Site. We reserve the right to amend the Terms and Conditions from time to time and advise you to read these Terms and Conditions prior to every purchase from the Site.

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AGE REQUIREMENT

You may only use this Site if you are aged 21 years or over or otherwise over the legal drinking age in your country of residence. If you are not of legal drinking age, please exit this Site immediately.

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PRIVACY POLICY

Any personal information submitted by you to this Site is governed by these Terms and Conditions and our Privacy Policy.

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LINKS TO THIRD PARTY SITES

Links to third-party sites are provided solely for your convenience. Using these links will take you away from the Site. These Terms and Conditions and our Privacy Policy do not apply to any website you reach by using these links or otherwise leaving the Site. We are not responsible for third-party websites, their content or the goods and services available on them.

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INTELLECTUAL PROPERTY

The data, images and information (collectively, ‘Intellectual Property’) appearing on this Site (including but not limited to names, trademarks, logos and copyrighted material) are owned by us, our related companies or third-party licensors. You agree not to reproduce, sell, distribute, publish, broadcast, circulate or commercially exploit the Intellectual Property in any manner unless expressly permitted by us in writing or, in the case of copyright material, as permitted by federal copyright laws. All rights not expressly granted here are reserved to Infuse Wine Bar, LLC. 

You agree to not use any computer program tools including but not limited to web spiders, bots, indexers, robots, crawlers harvesters or any other automatic device, program, algorithm or methodology, or any similar or equivalent manual process (collectively, ‘Tools’) to access acquire, copy or monitor any portion of the website or content, reproduce or circumvent the navigational structure or presentation of the Site or any content, obtain or attempt to obtain materials, documents or information through any means not purposely made available through the website. Tools that access or use the Site shall be considered agents of the individuals who control or author them.

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DISCLAIMER

This Site is provided to you on an “AS IS” and “WITH ALL FAULTS” basis. This means that despite our best efforts, the Site may contain inaccuracies, omissions, errors or other defects and you rely on it at your own risk. INFUSE WINE BAR, LLC (‘IWB’) MAKES NO WARRANTY, WHETHER EXPRESS OR IMPLIED. ALL WARRANTIES, EXPRESS AND IMPLIED, ARE EXPRESSLY EXCLUDED AND DISCLAIMED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT WILL TWE BE LIABLE FOR ANY DAMAGES, CLAIM OR LOSS INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO COMPENSATORY, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES OR LOST PROFITS OR GOODWILL RESULTING FROM LOST, DAMAGED OR MISAPPROPRIATED DATA, INABILITY TO USE DATA, DELAYS, INTERRUPTIONS OR COMPUTER VIRUSES, IRRESPECTIVE OF WHETHER TWE KNEW OR SHOULD HAVE KNOWN OF THE LIKELIHOOD OF SUCH DAMAGES.

THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, BREACH OF WARRANTY, DEFAMATION, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION AND THIRD PARTY CLAIMS. IF THE WARRANTY EXCLUSION OF LIMITATION OF LIABILITY OUTLINED IN THESE TERMS AND CONDITIONS IS DETERMINED BY COURT JUDGMENT OR ARBITRATOR’S WRITTEN OPINION TO BE UNENFORCEABLE, YOU AGREE THAT TWE’S LIABILITY WILL NOT EXCEED TWENTY FIVE DOLLARS ($25.00) USD.

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CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

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TRANSACTIONS ON SITE

If you use this Site to purchase goods from us, we may require that you open an account and create a username and password. You are responsible for the confidentiality and use of your password. You agree to notify us immediately if you become aware of (a) any loss or theft of your username or password or (b) any unauthorized or illegal use of your username or password.

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DISCOUNT POLICY

Unless clearly stated on an offer our discounts, promotions, or coupons are not combinable with each other.

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INFUSION PROCESS 

The customer is in full control of how their wine tastes. Customer that Purchase infuse wine will need to order an "Infuse kit". In this kit, the flavors that were purchased upon check out will be mixes and sent, on the side, of the sealed wine bottle. Instructions on how to infuse your will be in the box.  Along side, tools needed to complete the infusion process. Customers understand that wines, that are infused, should be drunk within 7-10 days.  Wine can sit longer can form Sediment. The customer also understands that the adding of the infusions will cause the wines to be a little sweeter. If you want a stronger or sweeter wine make sure to add this to your notes upon check out. All infusions have now GMO or artificial flavorings. The customer understands that Infusions are not intended to completely change the taste of the wines but to add a hint of flavor while keeping the balance of the wines themselves.​

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MISCELLANEOUS

You understand and agree that we may comply with law enforcement requests or subpoenas regarding the use of the Site. Wherever possible, these Terms and Conditions will be governed by the laws and regulations of the state of Texas.

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CLUB MEMBERSHIP

Infuse Wine will ship your club wine selections directly to your home or office. No bills, no fuss, no issues we simply charge the credit card provided on your application at the time of shipping. Please note that it is your obligation to notify Infuse Wine Bar of any account changes 15 days before the beginning of a shipment month. Membership is ongoing and may be canceled with a 30-day notice after receiving your club shipment. Infuse wine requests a one shipment minimum commitment to the wine club. Shipments for members' free wine bust be combined with a bottle of discounted wines. 

Due to legal restrictions, we are only permitted to ship wine to select states. Please note that verification of age and signature is required at the time of delivery. Carriers make three attempts to deliver, after which the wine is returned to Infuse Wine.  No wine will be delivered to a visibly intoxicated person, and any person unable to produce age verification forfeits the right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot until appropriate identification is produced, or it may be shipped back to the winery. If a wine shipment is shipped back to the winery, the customer is responsible for freight charges.

Wines are subject to change due to availability. Members are responsible for all taxes, shipping or handling fees, including shipments that are refused, returned or shipped to an old address. Should your club shipment be returned for any reason, the fee to re-ship would be the full rate charged by the common carrier to Infuse Wine Bar. If there has been some sort of error with delivery, we will be happy to work with you to resolve it.

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RETURN POLICY

There are absolutely no refunds OR returns for any infuse wines. The customer understands that Infuse wine is customized by the customer's choice. If the customer does not like a flavor they will need to fill out a return form and provide feedback. Once the feedback is provided customers will receive a discount on their next bottle or discounted shipping. The idea is to" Never have the same wine twice" so all wines will vary taste based on the flavors. You will like some and you will hate some but there are no refunds.   Please fill out the refund doc by clicking HERE.

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EVENT/PARTY CANCELATION POLICY

 

All cancelations must be made within ONE (1) week of your scheduled wine party. Any cancelations after the due date will be subject to paying a CANCELATION FEE of $100 that will be taken from your original payment. If customers are interested in re-scheduling there is a ONE TIME ONLY re-rescheduling policy which requires customers to reschedule within the 90 days grace period. Failure to reschedule will result in automatic cancelation and a $100 cancelation fee will be deducted from your payment. Larger events over 10 will be required to pay a $150 cancelation fee.

We ask that you please reschedule or cancel at least 1 week before the beginning of your appointment. This cancelation policy will not be amended. All customers agreed to the policy upon scheduling.

 

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ORDER AND SHIPPING INFORMATION

Orders are processed Monday through Friday 9 am to 4 pm. Orders placed during processing hours may take up to two days to ship. Order placed on weekends and holidays may take up to an additional 3 days to ship.

Completed orders for express service placed during business hours ship within 24-48 hours.

Customers requiring specialized delivery service are encouraged to call us directly for assistance in placing the order.

Based on state availability, shipments are handled by UPS or FedEx. Unless designated by the customer, most orders are shipped via ground service.

Wine shipments require an adult (21 years or older) signature at the time of delivery. No wine will be delivered to a visibly intoxicated person, and any person unable to produce age verification forfeits their right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot until appropriate identification is produced, or it may be shipped back to us in original condition, restocked, and the purchase price refunded.

All costs associated with the returns due to unsuccessful delivery attempts will be charged to the customer.

Shipping charges include costs for third-party transit and all product-handling costs. Orders are shipped following credit card authorization and settlement.

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CONTACT US

If you have any questions about these Terms and Conditions, please contact us at Info@infusewine.com.